Internet Servers - iServer Virtual Servers for Reseller Hosting

iServer Technical Support

iServer Technical Support - Getting Started
Fundamentals (Easy Steps) to Help Get You StartedFundamentals (Easy Steps) to Help Get You Started
Understanding Your Email Configuration LetterUnderstanding Your Email Configuration Letter
Utilizing the Reseller BackroomUtilizing the Reseller Backroom
Check Your Domain Name RegistrationCheck Your Domain Name Registration
Transfer Your Current Domain Name to iServerTransfer Your Current Domain Name to iServer
Remotely Administrate Your Virtual ServerRemotely Administrate Your Virtual Server
Help on HTML and Web DesignHelp on HTML and Web Design
Uploading Files to Your ServerUploading Files to Your Server
Connecting to Your Virtual Server with Telnet or SSHConnecting to Your Virtual Server with Telnet or SSH
Rule Your Virtual Server with a few Basic UNIX System CommandsRule Your Virtual Server with a few Basic UNIX System Commands
Getting Statistical Reports of Traffic at Your Web SiteGetting Statistical Reports of Traffic at Your Web Site
Retrieving File BackupsRetrieving File Backups
The Technical Support section of the iServer Web SiteThe Technical Support section of the iServer Web Site
The iServer Support Staff Featured Technical SolutionThe iServer Support Staff Featured Technical Solution
iServer Virtual Server ExtensionsiServer Virtual Server Extensions
iServer CGI LibraryiServer CGI Library
iServer Java Applet LibraryiServer Java Applet Library
iServer JavaScript LibraryiServer JavaScript Library
iServer Contrib LibraryiServer Contrib Library
Feel free to send us your questionsFeel free to send us your questions
iServer Home PageiServer Virtual ServersOrder Your iServer Virtual ServeriServer Technical SupportiServer Reseller ProgramSearch iServer Web Pages
Domain Name Registration Information
While you wait for your domain name to be registered, you can access your Virtual Server using the "temporary domain name" which was included in your E-mail Configuration Letter. You may also use the IP Address for your Virtual Server, but because it is generally harder to remember an IP address we recommend you use your temporary domain name.

This page should provide you with some resources and instructions that will help you get your domain registered (or moved as the case may be) as fast as possible. Should you encounter a question or have a concern that the content on this page does not address, please do not hesistate to email the iServer Hostmaster. The resources contained on this page are sectioned as indicated by the list below:

 
Domain Registration Information
Your E-mail Configuration Letter contains some specific information about the domain name you included with your Virtual Server. Depending on the type of domain name you requested and whether it was previously registered will dictate what type of action we took (or what type of action you will need to take). The following list summarizes the possiblities:

  1. New Domain Name which iServer can register:
    If you requested a new domain name using one of the top level domains we can register (".com", ".net", or ".org") and if you indicated that you would like us to register the domain for you, then we have already e-mailed the domain registration request to InterNIC in your behalf. You can query the InterNIC Registration Tracking System or InterNIC Database to check if your registration has been completed.

    After InterNIC has completed your domain registration, the information will be available using a "whois" query (such as can be performed using the query interface below). InterNIC will then release your domain information to the Internet via root server file updates on Monday, Wednesday, and Friday afternoons at about 17:00 Eastern Standard Time. This root server file update can be summarized using the following schedule:

        Database Additions/Changes made on
           Sun  Mon Tue Wed Thu Fri Sat
            |    |   |   |   |   |   | 
            |    |   |   |   |   |   | 
        will be included in the Root Server 
             updates on the following
            |    |   |   |   |   |   | 
            |    |   |   |   |   |   | 
           Mon  Wed Wed Fri Fri Mon Mon
    So even though it may appear from a "whois" query that your domain name is registered, it will not actually resolve until the Root Server update is made. The above schedule will help you know for certain when the domain names actually "goes live".

  2. New Domain Name which iServer cannot register:
    If you requested a new domain using a top level domain that we cannot automatically register (everything except ".com", ".net", or ".org"), then we have already configured our name servers to answer for your domain name. It is up to you to handle whatever registration steps are necessary. If you chose to not use our name servers as the primary and secondary name servers, then you will need to inform your DNS administrator the IP address of your new Virtual Server (this was included in your E-mail Configuration Letter.

  3. Registered Domain Name at InterNIC:
    If you specified a domain name as part of your Virtual Server Order that already exists and is registered with InterNIC, then you may want modify your domain name information at InterNIC such that it specifies our primary and secondary nameservers as the authoritative nameservers for your domain name. This can be done by filling in the appropriate information in an InterNIC Domain Name Modification Template and sending it to the InterNIC Hostmaster. An InterNIC Domain Name Modification Template was included in your E-mail Configuration Letter.

    If you have misplaced your E-mail Configuration Letter, you can generate an InterNIC Domain Name Modification Template using our on-line InterNIC Domain Name Modification Template Generator. Or you can use the InterNIC Template Tool Suite to generate a modification template. If you have any questions about modifcation requests, please review the Modifying Domain Information Help Page at InterNIC.

  4. Registered Domain Name not at InterNIC:
    If you specified a domain name as part of your Virtual Server Order that already exists and is not registered with InterNIC, then you may want to contact your local registry and request that the authoritative nameserver information for your domain name be changed to ours. Our nameserver information is echoed below for your convenience:

      Nameserver 1 hostname:   NS1.SECURE.NET
      Nameserver 1 IP address: 192.41.1.10
      Nameserver 2 hostname:   NS2.SECURE.NET
      Nameserver 2 IP address: 192.41.2.10

 
The InterNIC Registration Tracking System
If you requested a domain name ending in ".com", ".net, or ".org" as part of your Virtual Server order, you can query the InterNIC Registration Services Tracking System to review the progress of your domain name registration (or modification as the case may be). Simply enter your "tracking number", NIC-YYMMDD.# (# = Sequential number from 1 to 5 digits), in the entry field below and select the "Lookup" button. This tracking number was included in the e-mail message you received from the InterNIC hostmaster acknowledging your domain registration or modification request.

For additional information about the InterNIC Registration Services Tracking System, enter the following in the text area above:
   "legend" view a description of the ticket headers
   "paylegend" view a description of payment info headers
   "help" show all commands available

 
International Domain Name Availability
Please use the following form to check the availability of a domain name. The domain name can end in any of the international top level domains, not just those serviced by the InterNIC. Simply enter the domain name (i.e. internic.net, nominet.org.uk, nic.ch, etc) into the entry field below and select the "Lookup" button.

 
Querying the InterNIC Database
Use the following form to perform a query exclusively on the InterNIC database (which includes the ".com", ".net", and ".org" top level domain names). Not only can you determine whether a domain name you desire is already in use, but you can find contact names, e-mail addresses, postal addresses, and telephone numbers. Simply enter the appropriate identifier (such as a domain name, NIC handle, etc) in the entry field below and select the "Query" button.

The default action (unless directed otherwise by entering a specific domain name or NIC handle), is to do a very broad search, looking for matches in all types of records and most fields (name, nickname, hostname, net address, etc) in the database. For more information, enter "help" in the entry field above and select the "Query" button or check out the Whois help page maintained by InterNIC.



Return to the iServer Home Page Review copyright information Contact the iServer Staff Making Money as an iServer Reseller Order your iServer Virtual Server Hosting 12020 Virtual Servers and 60449 Domain Names, iServer is the world leader in Virtual Server Technology Perform a search on the iServer Web Site General information about iServer and iServer web site navigation help Lost? ...View our Web Site Map Rebuild this page (iServer Staff only) Gateway to iManager (iServer Staff only)      This web site is powered by iServer