5.1)	How does one become a Reseller?

Our program is very simple. When you purchase your fifth Virtual Server you are automatically considered a Reseller. This entitles you to receive a Reseller discount of 30% off your total monthly bill. Setup and onetime charges are not subject to the Reseller Discount. When you have purchased 20 or more Virtual Servers, you receive a 50% discount off your total monthly bill. Simply fill out the online order form for your customers using your Reseller ID (you will be assigned a Reseller ID when you order your first Virtual Server).

 

5.2)	Is there marketing support?

You are responsible for all your own advertising including submitting pages to Internet search engines. iServer has created a new area in our Reseller Backroom dedicated to help the marketing efforts of our Resellers (http://marketing.iserver.com/). The iServer Marketing Library contains helpful information such as sample advertisements, Internet Presentations, and other tools to make your marketing efforts more successful.

 

5.3)	Who handles support questions for a Reseller's clients?

The Reseller Program is designed to work so that the Reseller acts as the front line support for their own clients. In the event the Reseller is asked a question he or she does not know the answer to, the RESELLER may then contact iServer on behalf of their client. As standard procedure, and in order to avoid possible conflicts, iServer does not interact with the clientele of its Resellers.

 

5.4)	If I cancel, can I take my clients with me?

In most cases, we only serve as the technical contact for the domains registered for your clients. Therefore, should you decide to cancel you are free to move them according to your desires.

For more information on reselling servers, see the Reseller Information Page on our web site (http://www.iserver.com/reseller/).